Privacy Policy
Effective Date: January 01, 2026
This Privacy Policy describes how BhelaeArts (“we”, “our”, or “us”) collects, uses, and protects your information when you visit BhelaeArts.ca and any related pages used for browsing our gallery, placing orders, or contacting us.
By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site.
1. Information We Collect
We may collect the following categories of information when you browse or purchase from BhelaeArts.ca:
- Personal Data
Your name, shipping and billing address, email address, phone number, and social handles you voluntarily provide when:- Creating an account.
- Placing an order (ready‑made or custom portraits).
- Filling out the contact or custom portrait request forms.
- Custom Portrait Details
Photos you upload for custom portraits, your written instructions (e.g., pose, background, text), and any reference material you provide. - Financial Data
Payment‑related information is processed through third‑party secure payment providers (such as Stripe, PayPal, or Razorpay). We do not store full card details on our servers; we only receive limited information (such as last 4 digits and payment status) required for order processing. - Technical / Derivative Data
IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected through server logs and analytics tools to help us improve the website experience.
2. How We Use Your Information
We use the information collected from you for purposes such as:
- Processing and fulfilling your orders (ready‑made and custom portraits).
- Communicating about your order status, shipping updates, or custom portrait approvals.
- Responding to customer support messages and inquiries.
- Managing your account and saved addresses.
- Improving our website design, user experience, and product offerings.
- Sending service emails (order confirmations, policy updates) and, where permitted, optional marketing emails about new collections or offers.
- Protecting our website and users from fraud or abuse and complying with legal obligations.
We do not sell your personal information.
3. Sharing of Your Information
We may share limited information with:
- Payment Processors (such as Stripe, PayPal, Razorpay) to securely process your payments.
- Shipping & Logistics Providers to deliver your orders.
- Service Providers helping with website hosting, analytics, email delivery, and security.
We may also disclose information if required by law or to protect our rights and the safety of our customers (for example, responding to lawful requests from authorities).
4. Cookies & Tracking Technologies
BhelaeArts.ca may use cookies and similar technologies to:
- Keep you signed in to your account.
- Remember items in your cart and your preferences.
- Gather anonymous analytics about traffic and site usage.
Most browsers allow you to control or disable cookies. However, disabling cookies may affect certain functionalities such as login sessions or cart persistence.
5. Third‑Party Websites
Our website may include links to external sites (for example, Instagram @BhelaeJ_Arts or payment provider pages). Once you leave BhelaeArts.ca and visit those sites, this Privacy Policy no longer applies. Their own policies and terms govern your use of those services.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your information, including:
- SSL encryption on the store and checkout pages.
- Secure payment processing via established payment gateways.
No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we continuously strive to keep your data safe.
7. Your Choices & Rights
Subject to applicable laws, you may:
- Access and update your personal information via your account page.
- Request correction or deletion of your personal information (where legally allowed).
- Opt‑out of marketing emails using the unsubscribe link in each email.
For any such request, you can email us at jashanbhelae@outlook.com .
8. Children’s Privacy
BhelaeArts does not knowingly collect or solicit personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete that information.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. When we do, we will revise the “Effective Date” at the top of the policy. Continued use of the site after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Email: jashanbhelae@outlook.com
Website Contact Page: /contact